Firepow: The First Six Days…

For the first 6 days of Firepow 2.0’s existence I’d been unable to use the Internet and consequently was unable to log in to Firepow 2.0

I found that to be more than a little frustrating at the time, but in reality it’s turned out to be a good thing, because by studying the Firepow 2.0 forums relating that time I’ve been able to get quite a good understanding about how the new software has performed, as well as gaining a perception as to how the users are finding it. It’s also enabled me to appraise the performance of Support.

So with respect to the functioning of the new program, I would have to say that, by and large, it is performing remarkably well. Some users had run into a few difficulties up till about 4:00 AM Monday US EST, but as far as I know, they have all been resolved.  People generally were very positive about Firepow 2.0 and quite a few have praised the potential time-savings that can be obtained with the upgrade. I will keep a close watch on how this pans out over the forthcoming few weeks, and keep you posted.

With respect to Support—well, they’ve been doing a great job, and have been helped considerably by Admin people and some of the experienced members. Mind you it’s true to say that the majority of the help sought stem from folk being unused to the new design, and this will be a temporary concern because Firepow 2.0 is a much better design that the first version.